Privacy Policy

Privacy Policy

Effective Date: October 2024

At Contra Footwear, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or purchase our products.

1. Information We Collect

We collect the following types of information:

a. Personal Information
When you place an order, contact us, or sign up for our newsletter, we may collect personal details such as:

  • Name

  • Email address

  • Shipping and billing address

  • Phone number

  • Payment information (processed securely via third-party services)

b. Non-Personal Information
We may also collect technical data through cookies or analytics tools, such as:

  • Browser type

  • IP address

  • Pages visited

  • Device type

  • Time and date of visit

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders

  • Communicate order updates and respond to questions

  • Send marketing emails (only if you opt in)

  • Improve our website and customer experience

  • Detect and prevent fraud or abuse

3. Sharing Your Information

We never sell your personal data. We only share information with trusted third-party services needed to:

  • Process payments (e.g., Shopify, PayPal)

  • Fulfill shipments

  • Provide customer service

  • Analyze website performance (e.g., Google Analytics)

These partners are obligated to protect your information in line with this policy.

4. Your Choices

  • You can opt out of marketing emails at any time by clicking the “unsubscribe” link.

  • You can request access, correction, or deletion of your personal data by contacting us directly.

5. Cookies

We use cookies to enhance your experience, remember preferences, and track site performance. You can adjust your browser settings to decline cookies if you prefer.

6. Data Security

We implement security measures to protect your data. All transactions are encrypted using SSL, and we work with secure third-party providers to handle sensitive information.

7. Children’s Privacy

Our website is not intended for users under the age of 13. We do not knowingly collect data from children.

8. Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page with the updated effective date.

9. Contact Us

If you have questions about this Privacy Policy or how your data is handled, please contact us at:
Email: support@contrafootwear.co