Contra Footwear Return Policy

At Contra, we stand behind the quality of our footwear and want you to be completely satisfied with your purchase. If you need to make a return, please review our policy below.

Returns

• Items must be unworn, in new condition, and include all original tags, packaging, and markings.
• Returns must be initiated within 30 days of delivery.
• Customers are responsible for return shipping costs, but we will provide a prepaid return shipping label for convenience. The cost of return shipping will be deducted from the refund amount.
• Refunds will be issued to the original payment method once the return is processed. Shipping fees are non-refundable.

Exchanges

• To exchange an item, please initiate a return and place a new order for the desired size or style.

Non-Returnable Items

• Items that show signs of wear, damage, or missing tags/packaging will not be accepted.
• Final sale or clearance items cannot be returned.

How to Start a Return

To begin the return process, email us at returns@contrafootwear.com with your order number and reason for return. Our team will provide you with a prepaid shipping label and further instructions.